酒店布草供應(yīng)商怎么選?這 5 條黃金標(biāo)準(zhǔn)讓差評率降 90%!
時間:2025-05-22 來源:http://www.xcnmpx.com/
一、布草 = 酒店的「皮膚」,供應(yīng)商選錯像穿砂紙衣服
1、 Cloth grass=the 'skin' of the hotel, the supplier selected the wrong one, like wearing sandpaper clothes
想象客人住進(jìn)酒店,摸到的床單像砂紙,毛巾掉毛像蒲公英 —— 某三星酒店曾因供應(yīng)商布草質(zhì)量差,OTA 平臺差評率飆升 40%,相當(dāng)于每天少接 10 單。選對供應(yīng)商就像給酒店換「好皮膚」,這 5 條黃金標(biāo)準(zhǔn)能讓布草口碑逆襲!
Imagine guests checking into a hotel and feeling bed sheets like sandpaper and towels shedding hair like dandelions - a Samsung hotel once had a 40% negative review rate on OTA platforms due to poor quality of supplier linens, which was equivalent to receiving 10 fewer orders per day. Choosing the right supplier is like giving a hotel a 'good skin', these 5 golden standards can make the reputation of the linens go viral!
二、質(zhì)量評估:布草的「皮膚質(zhì)感」怎么測?
2、 Quality assessment: How to measure the "skin texture" of linen?
1. 材質(zhì)檢測:像選面膜一樣看「成分表」
1. Material test: look at the "ingredients list" like selecting a facial mask
棉紗純度:優(yōu)質(zhì)布草用 100% 精梳棉,某度假酒店用含滌布草,客人投訴「像睡在塑料上」;
Cotton purity: High quality linen is made of 100% combed cotton, while a certain resort hotel uses polyester linen. Guests complained that it feels like sleeping on plastic;
紗支密度:60 支以上才算「細(xì)膩肌」,某商務(wù)酒店換 80 支床單后,客人評論「像裹著云朵睡」。
Yarn count density: A count of 60 or more is considered "delicate skin". After changing to 80 sheets at a business hotel, a guest commented, "Sleeping like wrapped in clouds".
2. 耐用測試:布草的「抗造能力」
2. Durability test: the "anti building ability" of linen
洗滌次數(shù):合格毛巾應(yīng)耐洗 200 次以上,某快捷酒店用劣質(zhì)毛巾,100 次洗滌后破洞率達(dá) 30%;
Washing frequency: Qualified towels should be able to withstand washing for more than 200 times. A certain fast hotel used inferior towels, with a hole breaking rate of 30% after 100 washes;
色牢度測試:用濕巾擦布草 50 次不掉色,某民宿布草遇汗?jié)n泛黃,被迫每月?lián)Q一批。
Color fastness test: Wipe the linen with wet wipes 50 times without fading. However, the linen in a certain homestay turned yellow due to sweat stains and was forced to change batches every month.
3. 工藝細(xì)節(jié):布草的「隱形美容」
3. Craftsmanship Details: "Invisible Beauty" of Linen
鎖邊工藝:毛巾包邊要≥1.5cm,某酒店布草鎖邊太窄,洗 5 次就脫線;
Locking process: The edge of the towel should be ≥ 1.5cm. In a certain hotel, the lock edge of the linen is too narrow, and after washing it 5 times, it will come loose;
毛圈密度:優(yōu)質(zhì)浴巾毛圈數(shù)≥180g/㎡,某溫泉酒店換高密度浴巾后,客人拍照分享率漲 50%。
Woolen Circle Density: High quality bath towels have a looped count of ≥ 180g/㎡. After a certain hot spring hotel changed to high-density bath towels, the customer photo sharing rate increased by 50%.
三、交付能力:布草的「準(zhǔn)時送餐員」
3、 Delivery capability: The 'on-time delivery person' of linen
1. 供貨速度:像外賣一樣準(zhǔn)時
1. Supply speed: Just on time like takeout
急單響應(yīng):3 天內(nèi)補(bǔ)齊 100 套布草,某連鎖酒店供應(yīng)商因延遲交貨,導(dǎo)致 3 家新店開業(yè)延期;
Urgent order response: 100 sets of linen will be replenished within 3 days. Due to delayed delivery by a certain chain hotel supplier, the opening of 3 new stores has been delayed;
庫存預(yù)警:供應(yīng)商需有 3 個月安全庫存,某旅游城市酒店旺季斷貨,被迫用舊布草應(yīng)付。
Inventory warning: Suppliers need to have 3 months of safety stock. A hotel in a certain tourist city is out of stock during peak season and is forced to use old linens to cope.
2. 物流保障:布草的「安全快遞」
2. Logistics guarantee: "Safe express delivery" of linen
防潮包裝:用 PE 防水袋 + 瓦楞紙箱,某酒店布草遇雨天受潮,拆包后一股霉味;
Moisture proof packaging: using PE waterproof bags and corrugated cardboard boxes, the linen of a certain hotel was dampened in rainy weather, and after unpacking, it had a moldy smell;
分區(qū)配送:按房型打包標(biāo)注,某度假村收到混裝布草,服務(wù)員分揀多花 2 小時。
Partition delivery: Package and label according to room type. A certain resort received mixed linens, which took an additional 2 hours for the staff to sort.
四、服務(wù)支持:布草的「家庭醫(yī)生」
4、 Service Support: The 'Family Doctor' of Bu Cao
1. 售后響應(yīng):像急診一樣快
1. After sales response: as fast as an emergency department
24 小時退換:某商務(wù)酒店收到染色床單,供應(yīng)商 4 小時內(nèi)補(bǔ)送,沒耽誤客人入住;
24-hour return and exchange: A certain business hotel received dyed bed sheets, and the supplier sent them back within 4 hours without delaying the guest's check-in;
洗滌指導(dǎo):提供專用洗滌配方,某酒店按供應(yīng)商建議調(diào)水溫,布草壽命延長 6 個月。
Washing guidance: Provide a dedicated washing formula, and a certain hotel adjusts the water temperature according to the supplier's suggestions, extending the lifespan of the linen by 6 months.
2. 定制服務(wù):布草的「私人裁縫」
2. Customized service: "Private tailor" for linen
logo 刺繡:針距≤2mm 才精致,某高端酒店刺繡歪扭,客人誤以為是山寨品;
Logo embroidery: Fine embroidery requires a needle spacing of ≤ 2mm. In a high-end hotel, the embroidery is twisted and customers mistake it for a counterfeit product;
尺寸定制:異形床品誤差≤1cm,某主題酒店圓床布草偏大,鋪床像蓋被子。
Size customization: The error of irregular bedding is ≤ 1cm, and the linen of a certain themed hotel round bed is too large, making the bed look like a blanket.
五、環(huán)保安全:布草的「健康碼」
5、 Environmental Protection and Safety: The 'Health Code' for Linen
1. 安全認(rèn)證:布草的「體檢報告」
1. Safety certification: "Physical examination report" for linen
OEKO-TEX 認(rèn)證:不含甲醛等致癌物,某親子酒店用無認(rèn)證布草,客人小孩過敏投訴;
OEKO-TEX certification: Does not contain carcinogens such as formaldehyde. A certain parent-child hotel used uncertified linen, and the guest's child complained of allergies;
抗菌處理:添加銀離子抗菌劑,某醫(yī)院附近酒店用抗菌布草,衛(wèi)生檢查全優(yōu)。
Antibacterial treatment: adding silver ion antibacterial agent, using antibacterial cloth in hotels near a hospital, with excellent hygiene inspection.
2. 可持續(xù)性:布草的「環(huán)保積分」
2. Sustainability: The 'Environmental Points' of Linen
再生纖維:用回收棉制作,某綠色酒店換再生布草,OTA 環(huán)保標(biāo)簽吸引 30% 新客;
Recycled fiber: made from recycled cotton, a green hotel exchanges recycled linen, OTA environmental label attracts 30% new customers;
節(jié)水洗滌:供應(yīng)商用低水位洗衣機(jī),某度假村合作后,布草洗滌用水降 40%。
Water saving washing: The supplier used a low water level washing machine, and after cooperating with a certain resort, the water consumption for linen washing decreased by 40%.
本文由酒店布草友情奉獻(xiàn).更多有關(guān)的知識請點(diǎn)擊:http://www.xcnmpx.com真誠的態(tài)度.為您提供為全面的服務(wù).更多有關(guān)的知識我們將會陸續(xù)向大家奉獻(xiàn).敬請期待.
This article is a friendly contribution from the hotel linen For more information, please click: http://www.xcnmpx.com Sincere attitude To provide you with comprehensive services We will gradually contribute more relevant knowledge to everyone Coming soon.
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